One of the most common use cases we observe across the industries isĀ people moving across the business (changing departments, being promoted, leaving). Whilst this is a healthy thing for every business, quite often those people take the important knoweledge about infrastructure with them and, as a result, new engineers face issues with troubleshooting network/servers they have no information about.
With the detailed information about connectivity of network devices to servers to service providers over patch panels and others documented in our inventory system you can safely promote your best engineers, which they truly deserve, without a risk of degrading your customers’ quality of services.
Depending on the nature of your business it may be acceptable to have servers and network devices (although, in such circumstances you need a robust inventory to track you spare parts). However, quite often it is opposite and you need to ensure that all your devices are covered by support contracts and you don’t find yourself in situations, where failure of a device leads to hours (or days, weeks) of interrupted customer services.
With our inventory system you can confidently track the contract dates of all your devices and ensure that all of them are covered with the right level of support.
Network devices and servers, which run out of date software, often create an immense risk to the entire IT infrastructure, hence, to the entire business of the company. Out of date software means bugs, security vulnerabilities, known exploits, and many other risks. If those risks are materialised, that could lead to data breach, financial and reputation losses and regulatory fines.
With the proper inventory system you have a baseline to constantly verify software versions of your servers/network devices (and other IT components) and alert on discrepancies.
Old good proverb teaches us: “Never go to sea with two chronometers; take one or three”. This is applicable to your IT and Network infrastructure as well. What if your have device in your monitoring system, which you don’t have in inventory? What if you if have device in monitoring system, which is not covered by support contract? How to bridge the gap between these discrepancies?Ā
The answer to all those, and many other, questions is the right inventory system, which is tighltly copupled with monitoring. In such a scenario you simply won’t have any delta between them. Learn from us how it works.